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2081 Dundas Street, Vancouver V5L 1J5

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?
  • Prescription orders in lower mainland are delivered for free.
  • Over the counter orders over 35$ in lower mainland are delivered  free.
Which payment methods are accepted in the Online Shop?

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How long will delivery take?

All orders between 12AM-12PM are same day delivery. Afternoon orders will be delivered the next day (Lower mainland)
Outside lower mainland and Vancouver Island next day Shipping.

What exactly happens after ordering?

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How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

Do I receive an invoice for my order?

You receive an invoice at delivery of the ordered goods.

Send us an email